For Ages 21+

3k live Responsible Gaming

Entertainment should be enjoyable — not a burden. 3k live believes that setting your own limits is true freedom. On this page you will find ways to set your own limits, how to recognise warning signs, and information on getting support.

Safe Environment Self-Exclusion Tools 24/7 Support 21+

Age Limit and Access

All casino and betting activities on 3k live are strictly for adults aged 21 and above. Minors are strictly prohibited from opening an account or taking part in any activity.

21+

For Adults Only

Every user's age is verified at registration. If anyone opens an account by concealing their identity, 3k live reserves the right to cancel that account and withhold any deposited funds. Parents and guardians should ensure that saved passwords or login details on their devices are kept out of reach of minors.

Younger family members sometimes use a parent's phone or computer out of curiosity. Always use a strong password on any device and log out after each session. 3k live's Terms and Conditions contain detailed guidance on age verification — it is worth reading through once.

3k live reserves the right to temporarily suspend an account until age verification is complete. Learn about how your information is stored and used in our Privacy Policy.

Stay in Control

3k live provides a range of self-control tools to help you manage your gaming habits with awareness. Using these tools is not a sign of weakness — it is a proactive and sensible decision.

Set Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. If you reach this limit, the system will automatically block further transactions.

Session Time Limits

Set a time limit for each gaming session. When the time is up, you will receive a reminder, and there is also an option to end the session automatically.

Self-Exclusion

You can temporarily close your account for a set period — 7 days, 30 days, or longer. During this time, logging in will not be possible.

Review Gaming History

View your complete deposit, withdrawal, and betting history from your account. Reviewing your spending once a week is a good habit.

Request Support via Live Chat

Contact 3k live's 24/7 live chat at any time. Our support team can help you set account limits or take a break on request.

Permanent Account Closure

If you feel you need to stop playing entirely, you can request permanent account closure. Submit a request via live chat or email and action will be taken within 24 hours.

3k live's Commitment

Playing at 3k live is for entertainment — not as a source of income. We want every player to enjoy themselves responsibly and within their limits. If our platform detects unusual playing patterns, our team may reach out directly.

For more details on our responsible gaming policy, visit our FAQ section — you will find answers to common questions there.

Ask yourself a few questions before you play: Am I playing to recover money I have lost? Am I spending beyond my budget? Am I unable to stop playing? If the answer to any of these is yes, pause and seek support.

Our Commitments

  • Not allowing minors to open accounts
  • Activating self-exclusion immediately upon user request
  • Ensuring full transparency in gaming history and transactions
  • Directing players with problems towards professional support
  • Never presenting gaming as a way to earn income in any advertisement
  • Providing 24/7 support in Bengali and English

Recognise the Warning Signs

Gambling addiction develops gradually. If any of the following signs appear in someone — whether themselves or a family member — it is important to seek help in time.

Repeatedly gambling to recover lost money, and no longer getting the same enjoyment from the same amount.
Lying to family, friends, or at work about gambling and hiding the amount being spent.
Feeling restless, irritable, or stressed when trying to stop gambling.
Spending money on betting instead of paying bills, buying food, or covering essential family expenses.
Being unable to concentrate at work or having trouble sleeping due to constant thoughts about gambling.
Borrowing money or selling possessions to fund gambling, then gambling again to repay the debt.

These signs are not a mark of weakness — they are part of a treatable condition. Getting support at the right time can make a real difference.

Ways to Get Support

Asking for help takes courage. Use any of the options below — you are not alone.

3k live Live Chat

Contact 3k live's 24/7 live chat at any time of day. Our support team speaks both Bengali and English and can provide immediate help with account controls, setting limits, and taking a break.

Contact by Email

If you prefer not to use chat, write to [email protected]. You can seek help while keeping your identity private — all information is stored confidentially.

Family and Trusted People

Let a family member or close friend know what you are going through. Their support can make your recovery much easier. Speak openly without feeling shame or fear.

Professional Counsellors

See a mental health professional or addiction counsellor. In Bangladesh, this kind of support is available at both government and private mental health centres.

Support Groups

Support groups play an important role in overcoming problem gambling. Talking with others who have had the same experience has helped many people.

Make Your Own Plan

Set a budget, write down how many hours a week you will play, and try to stick to those limits. Small plans lead to big changes over time.

Keep Entertainment Entertainment

Playing at 3k live is a form of entertainment — just like watching a film or taking part in sport — meant to be enjoyed within a set budget. Expecting regular income from betting or casino games is not realistic.

Each game's outcome is entirely independent and random. Previous losses or wins have no effect on the next result. So placing larger bets with the belief that 'this time I will definitely win' is a dangerous mindset.

Remember before you play: only bet money that you can afford to lose without it affecting your daily life. Never use money set aside for household expenses, debt repayments, or other essential needs for betting.

To learn more about 3k live, visit our About Us page — the platform's goals and principles are discussed in detail there.

Simple Rules for Responsible Gaming

  • Set a budget before you play and stick to it
  • Do not immediately try to recover money you have lost
  • Do not play while under the influence of alcohol or medication
  • Take regular breaks and spend time on other activities
  • Do not use gambling as a way to escape stress or sadness
  • Keep a record of your gaming and review your spending once a week

Frequently Asked Questions

Some commonly asked questions about responsible gaming and their answers.

No, any balance in your account remains completely safe during self-exclusion. Once the exclusion period ends, you can log in and withdraw as normal. You choose the length of the exclusion period yourself.

Lowering a limit takes effect immediately. Increasing a limit involves a waiting period — this is intentional, to prevent overspending in an impulsive moment. Contact live chat for more details.

If you find yourself lying about your gambling, spending beyond your budget, playing more to recover losses, or unable to stop — these are warning signs. If any of this sounds familiar, contact live chat right away or activate self-exclusion.

Contact 3k live via live chat or email as soon as possible. We will investigate and take the necessary steps. The account will be suspended immediately and the matter will be handled confidentially.

Permanent closure is a long-term decision. Reopening a permanently closed account is a complex and time-consuming process — this is intentional. If you are unsure, take a temporary break and decide later.

No, all of 3k live's responsible gaming tools — deposit limits, session time limits, self-exclusion, and permanent account closure — are completely free. To use them, simply go to live chat or the settings menu.